Cancellation Policy
Should you need to cancel your stay after the contract has begun, the party leader must immediately advise us either by email (info@latorre.co.uk) or in writing to: Mike Frisbee, 242 Dialstone Lane, Stockport, SK2 7LE, United Kingdom.
Your notice of cancellation will only be effective when we receive it in writing at our offices.
As we incur costs from the time we confirm your booking and may be unable to re-sell your period of stay, the following cancellation charges will be payable.
Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost of the booking excluding amendment charges.
Amendment charges are non-refundable in the event of cancellation.
Period from date of receipt of written cancellation to start of rental:
Cancellation charge
More than 8 weeks: deposit only
42 – 56 days: deposit + 20% of balance
28 – 41 days: deposit + 40% of balance
14 – 27 days: deposit + 60% of balance
7 – 13 days: deposit + 80% of balance
Less than 7 days: deposit + 100% of balance
Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of any insurance policy you may have. Claims must be made directly to the insurance company concerned.